Report a Security Issue

VELZAR takes the security of our website and our customers' data seriously. If you believe you have discovered a security vulnerability, bug, or issue affecting velzar.shop, we want to hear from you.

How to Report

If you discover a potential security issue, please report it to us directly rather than disclosing it publicly. Send us the following details by email:

  • A description of the vulnerability or issue

  • Steps to reproduce it (if applicable)

  • Any relevant screenshots, links, or supporting information

  • Your contact details, so we can follow up with you

Email: Contact@velzar.shop

Subject line: "Security Issue Report"

What Happens Next

  • We will acknowledge receipt of your report as soon as possible during our business hours.

  • Our team will investigate the issue and take appropriate action to resolve it.

  • Where necessary, we may contact you for further information to help us understand and fix the issue.

Responsible Disclosure

We ask that you:

  • Do not access, modify, or delete any data that does not belong to you

  • Do not publicly disclose the issue until we have had a reasonable opportunity to investigate and address it

  • Act in good faith and avoid any activity that could disrupt or damage our services or our customers

We appreciate the efforts of security researchers and users who help us keep our website and customer data safe.

Contact Us

VELZAR Trading name of VELZAR LTD

  • Email: Contact@velzar.shop

  • Phone: +44 7456 089373

  • Address: UNIT 20 C94 WITHWORTH HOUSE 28 CHARLES STREET, STOCKPORT, MANCHESTER, UNITED KINGDOM SK1 3JR

  • Business Hours:

    • Mon–Fri: 9:00 AM–10:00 PM GMT

    • Saturday: 9:00 AM–6:00 PM GMT